Customer Training Experience Report
The following story is from a colleague who wishes to remain anonymous.
The customer training department of a major avionics company hired me to create an online version of their traditional classroom training [Dedicated Champion]. Although they really weren’t sure what their online avionics training would look like, they seemed to think that it would probably be some kind of self-paced, computer-based training delivered over the Internet. I had something different in mind. I began to talk about the notion of a virtual classroom.
I wasn’t sure they really understood what I was talking about, so I arranged for some of our instructors to visit a company that specializes in technical training delivered in online ...
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