Introduction
THIS BOOK IS THE CULMINATION of the surprising epiphanies and serendipitous insights we have garnered over a lifetime of working with senior leaders, including the CEOs of major corporations, to help them increase their effectiveness. We did not set out to discover what the leadership field has overlooked, but over the years, as we helped these leaders look in the mirror, each little revelation was like a curtain lifting on a neglected part of the drama of leadership. Most of what we have observed is in plain view yet its significance has been missed or it hasn’t been put into practice.
Fifteen years ago, a routine executive assessment provided us with just such a seminal moment. We were working with an executive whose 360-degree ...
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