About the Technical Reviewers
Richard Collette is a senior project manager for Sagem-Interstar, where his primary focus is the development and troubleshooting of Voice over IP applications. He holds a bachelor’s degree in electrical engineering from l’École Polytechnique de Montréal. Richard has been involved in the design and development of fax applications for more than 15 years.
John Combs is manager of Accessibility/Safety/Telecom for the Cisco Compliance & Certification department. He is responsible for ensuring that Cisco products meet all applicable accessibility, safety, and telecom government regulatory requirements in all the countries where Cisco products are sold. He started the first Cisco accessibility program and test lab in 1999, ...
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