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This diagram represents the process of building sustainable agreements. Up to the point of decision, progress is slow, as members of the group struggle to develop a shared framework of understanding. The implementation, on the other hand, is often meaningful rather than painful. Implementing a sustainable agreement is like swimming with the tide instead of against it. People feel confident that their efforts are aiming toward results.

What is it that makes a sustainable agreement sustainable? The answer is that the agreement is based on a solution ...

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