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DEALING WITH DIFFICULT DYNAMICS
SUPPORTIVE INTERVENTIONS THAT DON'T MAKE ANYONE WRONG
- Difficult Dynamics Produce Difficult People
- Communication Styles That Bug People
- Supporting Diverse Communication Styles
- Whole Group Interventions for Difficult Communication Styles
- Injunctions Against Thinking in Public
- Developing Supportive Group Norms
- Handling Out-of-Context Distractions
- Using a Check-In to Build Community
- Reducing Deference to a Person-in-Charge
- Strengthening Relationships
- Forming Personal Bonds
- Giving and Receiving Feedback
- Stepping out of the Content and Talking about the Process
- Continuous Improvement of Meetings
DIFFICULT DYNAMICS PRODUCE DIFFICULT PEOPLE
When the objectives of a discussion are straightforward, people can tolerate ...
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