FOREWORD to the First Edition By Michael Doyle
I see group facilitation as a whole constellation of ingredients: a deep belief in the wisdom and creativity of people; a search for synergy and overlapping goals; the ability to listen openly and actively; a working knowledge of group dynamics; a deep belief in the inherent power of groups and teams; a respect for individuals and their points of view; patience and a high tolerance for ambiguity to let a decision evolve and gel; strong interpersonal and collaborative problem-solving skills; an understanding of thinking processes; and a flexible versus a lock-step approach to resolving issues and making decisions.
Facilitative behaviors and skills are essential for anyone who wants to work collaboratively ...
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