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Facilitator's Guide to Participatory Decision-Making, 3rd Edition

Book Description

Unleash the transformative power of face to face groups

The third edition of this ground-breaking book continues to advance its mission to support groups to do their best thinking. It demonstrates that meetings can be much more than merely an occasion for solving a problem or creating a plan. Every well-facilitated meeting is also an opportunity to stretch and develop the perspectives of the individual members, thereby building the strength and capacity of the group as a whole.

This fully updated edition of The Facilitator's Guide to Participatory Decision-Making guides readers through the struggle and the satisfaction of putting participatory values into practice, helping them to fulfill the promise of effective group decision-making. With previous editions already embraced by business and community leaders and consulting professionals around the world, this new book is even more insightful and easy to use.

New for this edition:

  • 60 pages of brand new skills and tools

  • Many new case examples

  • Major expansion and reorganization of the advanced sections of the book.

  • New chapter: Teaching A Group About Group Dynamics

  • Doubled in size: Classic Facilitator Challenges.

  • Substantially improved: Designing Realistic Agendas – now three chapters, with wise, insightful answers to the most vexing questions about meeting design.

  • Table of Contents

    1. Cover Page
    2. Title Page
    3. Copyright
    4. Dedication
    5. Contents
    6. Foreword
    7. INTRODUCTION TO THE FIRST EDITION
    8. INTRODUCTION TO THE THIRD EDITION
    9. Part One GROUNDING PRINCIPLES
      1. 1: THE DYNAMICS OF GROUP DECISION-MAKING
      2. 2: PARTICIPATORY VALUES
      3. 3: INTRODUCTION TO THE ROLE OF FACILITATOR
        1. WHAT IS A FACILITATOR, AND WHY HAVE ONE?
        2. THE FACILITATOR ENCOURAGES FULL PARTICIPATION
        3. THE FACILITATOR PROMOTES MUTUAL UNDERSTANDING
        4. THE FACILITATOR FOSTERS INCLUSIVE SOLUTIONS
        5. THE FACILITATOR CULTIVATES SHARED RESPONSIBILITY
    10. Part Two FACILITATOR FUNDAMENTALS
      1. 4: FACILITATIVE LISTENING SKILLS
      2. 5: CHARTWRITING TECHNIQUE
        1. FORMATS FOR OPEN DISCUSSION
      3. 6: BRAINSTORMING
      4. 7: TOOLS FOR MANAGING LONG LISTS
        1. THE NATURE OF THE PROBLEM
        2. USING PREDEFINED CRITERIA TO SORT A LIST
        3. CREATING CATEGORIES FROM SCRATCH
        4. SUMMARY
      5. 8: FACILITATING OPEN DISCUSSION
        1. INTRODUCTION
        2. FACILITATING OPEN DISCUSSION
        3. ORGANIZING THE FLOW OF A DISCUSSION
        4. TECHNIQUES FOR BROADENING PARTICIPATION
        5. HELPING INDIVIDUALS MAKE THEIR POINTS
        6. MANAGING DIVERGENT PERSPECTIVES
        7. STARTING AND ENDING OPEN DISCUSSION
        8. CONCLUSION
      6. 9: ALTERNATIVES TO OPEN DISCUSSION
        1. INTRODUCTION
        2. GROUP ENERGY IN EVERYDAY LIFE
        3. A KEY INSIGHT FOR MANAGING GROUP ENERGY
        4. RECOMMENDED USES
        5. PROCEDURE
        6. RECOMMENDED USES
        7. PROCEDURE
        8. RECOMMENDED USES
        9. PROCEDURE
      7. 10: EFFECTIVE AGENDAS: DESIGN PRINCIPLES
      8. 11: EFFECTIVE AGENDAS: DESIRED OUTCOMES
        1. MEETING GOAL: SHARE INFORMATION
        2. MEETING GOAL: PROVIDE INPUT
        3. MEETING GOAL: ADVANCE THE THINKING
        4. MEETING GOAL: MAKE DECISIONS
        5. MEETING GOAL: IMPROVE TEAM COMMUNICATION
        6. MEETING GOAL: BUILD TEAM CAPACITY
        7. MEETING GOAL: BUILD COMMUNITY
      9. 12: EFFECTIVE AGENDAS: PROCESS DESIGN
      10. 13: DEALING WITH DIFFICULT DYNAMICS
        1. THE SITUATION
        2. THE TECHNIQUE
        3. PURPOSE
        4. PROCEDURE
        5. THE SITUATION
        6. THE TECHNIQUE
      11. 14: CLASSIC FACILITATOR CHALLENGES
    11. Part Three SUSTAINABLE AGREEMENTS
      1. 15: PRINCIPLES FOR BUILDING SUSTAINABLE AGREEMENTS
      2. 16: INCLUSIVE SOLUTIONS IN REAL LIFE
      3. 17: CREATIVE REFRAMING
    12. Part Four FACILITATING SUSTAINABLE AGREEMENTS
      1. 18: FACILITATING IN THE DIVERGENT ZONE
      2. 19: FACILITATING IN THE GROAN ZONE
      3. 20: FACILITATING IN THE CONVERGENT ZONE
      4. 21: TEACHING A GROUP ABOUT GROUP DYNAMICS
    13. Part Five REACHING CLOSURE
      1. 22: THE SIGNIFICANCE OF CLEAR DECISION RULES
        1. UNANIMOUS AGREEMENT
        2. MAJORITY VOTE
        3. “FLIP A COIN”
        4. PERSON-IN-CHARGE DECIDES AFTER DISCUSSION
        5. PERSON-IN-CHARGE DECIDES WITHOUT DISCUSSION
      2. 23: STRIVING FOR UNANIMITY
        1. THE POWER OF UNANIMOUS AGREEMENT
        2. UNANIMITY AND CONSENSUS
        3. A SILENCE IS NOT AN AGREEMENT
        4. THE PROBLEM WITH YES AND NO
      3. 24: REACHING CLOSURE STEP BY STEP
        1. DECISION RULES: A BASIC DILEMMA
        2. THE DOYLE AND STRAUS FALLBACK
        3. CAROLINE ESTES' VOTE TO VOTE
        4. SAM KANER'S META-DECISION
      4. 25: FACILITATING SUSTAINABLE AGREEMENTS
    14. PHOTOCOPYING POLICY
    15. BIBLIOGRAPHY
    16. ACKNOWLEDGMENTS
    17. THE AUTHORS
    18. INDEX
    19. CoVISION
    20. COMMUNITY AT WORK
    21. TRAINING FROM COMMUNITY AT WORK