CHAPTER THREE
Making the Most of 10 Steps to Be a Successful Manager
I've created this review based on the assumption that you know how to train people. I won't bore you with fundamental training techniques in this Facilitator's Guide. What I think would be more helpful to you is to share my underlying assumptions and intentions for the material presented in 10 Steps to Be a Successful Manager so you can modify and apply it to suit your needs. That's the kind of background information I most appreciate when I'm planning and preparing for training sessions.
With that aim in mind, I've reviewed each of the 10 steps individually and, for each step, I'll share the following in this chapter:
Author's notes: my overall goal for this step and ...
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