You are previewing Facilitation Skills Training.
O'Reilly logo
Facilitation Skills Training

Book Description

Facilitation skills are critical for today's successful business leaders, managers, and learning professionals. Do your key leaders and managers have the skills needed to be great facilitators? This book is your all-in-one train-the-trainer resource to guide development of 1 and 2-day instructor led courses in this vital business and organizational skill. Facilitation Skills Training demonstrates step-by-step how to set up effective training from creating an effective learning environment to the use of media in the class. Skills practice exercises are also part of this practical guide. Background information from learning theory to handling difficult participants is also provided. The book includes everything you need for success plus a CD-ROM with all learning activities, handouts, assessments, training instruments, and tools for immediate application.

Note: CD-ROM is not available.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Contents
  5. Preface
  6. Chapter 1 - How to use this Book Effectively: Introduction and Overview
    1. Facilitator Selection
    2. Train-the-Trainer
    3. Working Assumption
    4. How to Use This Workbook and Accompanying CD Most Effectively
    5. Icons
    6. What to Do Next
  7. Chapter 2 - Facilitation Overview
    1. Principles of Adult Learning
    2. Roles of the Facilitator
    3. Facilitator Competencies
    4. Principles Underlying Facilitation of Learning Experiences
    5. Making It Your Own: Personalizing the Material
    6. What to Do Next
  8. Chapter 3 - Two-Day Program: Advanced Facilitation Skills Training
    1. Two-Day Program
    2. What to Do Next
  9. Chapter 4 - One-Day Program: Facilitation Skills Training
    1. One-Day Program
  10. Chapter 5 - Learning Activities
    1. Tips for Program Facilitators
    2. Learning Activity 5-1: Presenters and Facilitators
    3. Learning Activity 5-2: Facilitator Self-Assessment
    4. Learning Activity 5-3: Applying Learning Styles to Facilitation of Learning Experiences
    5. Learning Activity 5-4: Structured Bridge Activities
    6. Learning Activity 5-5: Skill Practices Case Study
    7. Learning Activity 5-6: Facilitating Learning Activities Practice Setup
    8. Learning Activity 5-7: Facilitating Learning Activities Practice
    9. Learning Activity 5-8: Room Setup
    10. Learning Activity 5-9: Managing Disruptive Participants
    11. Learning Activity 5-10: Adjusting on the Fly
    12. Learning Activity 5-11: Structuring the Development Plan
    13. Learning Activity 5-12: Presenters and Facilitators
    14. Learning Activity 5-13: Skill Practices Case Study
    15. Learning Activity 5-14: Facilitating Learning Activities Practice Setup
    16. Learning Activity 5-15: Facilitating Learning Activities Practice
    17. Learning Activity 5-16: Managing Disruptive Participants
    18. Learning Activity 5-17: Adjusting on the Fly
    19. Learning Activity 5-18: Structuring the Development Plan
  11. Chapter 6 - Handouts
    1. Handout 6-1: Presenter and Facilitator: What's the Difference?
    2. Handout 6-2: Facilitator Self-Assessment
    3. Handout 6-3: Factors for Room Setup
    4. Handout 6-4: Aligning Learning Activities and Media with Learning Preferences
    5. Handout 6-5: Learning Styles
    6. Handout 6-6: Recognizing Learning Styles
    7. Handout 6-7: Aligning Learning Activities with Learning Preferences and Styles
    8. Handout 6-8: The Interactive Lecture
    9. Handout 6-9: The Guided Discussion
    10. Handout 6-10: The Structured Bridge Activity
    11. Handout 6-11: Facilitation Case Study
    12. Handout 6-12: The Case Study
    13. Handout 6-13: The Role Play
    14. Handout 6-14: The Demonstration and Practice
    15. Handout 6-15: Behavioral Checklist for a Structured Bridge Activity
    16. Handout 6-16: Behavioral Checklist for a Guided Discussion
    17. Handout 6-17: Setting Up Instructions and Monitoring Learning Activities (Partial)
    18. Handout 6-18: Grouping Learners in Learning Activities (Partial)
    19. Handout 6-19: Sequencing Learning Activities and Giving Feedback (Partial)
    20. Handout 6-20: Using Media (Partial)
    21. Handout 6-21: Physical Presentation Tips (Partial)
    22. Handout 6-22: Setting Up Instructions and Monitoring Learning Activities (Complete)
    23. Handout 6-23: Grouping Learners in Learning Activities (Complete)
    24. Handout 6-24: Sequencing Learning Activities and Giving Feedback (Complete)
    25. Handout 6-25: Using Media (Complete)
    26. Handout 6-26: Physical Presentation Tips (Complete)
    27. Handout 6-27: Checklist for Room Setup
    28. Handout 6-28: Sample Room Layouts
    29. Handout 6-29: Room Setup Considerations
    30. Handout 6-30: Tips for Room Setup
    31. Handout 6-31: Strategies for Dealing with Disruptive Behavior
    32. Handout 6-32: Recognizing and Responding to Disruptive Learner Behavior
    33. Handout 6-33: Recommended Strategies to Deal with Disruptive Behaviors
    34. Handout 6-34: A Comprehensive Response for Dealing with Disruptive Behaviors
    35. Handout 6-35: Factors in Adjusting on the Fly
    36. Handout 6-36: Sample Module Plan—Creating the Climate and Environment for Learning
    37. Handout 6-37: Advanced Facilitation Skills Training Course Evaluation
    38. Handout 6-38: Facilitation Skills Training Course Evaluation
    39. Handout 6-39: Sample Module Plan—Skill Practices Case Study
    40. Handout 6-40: Structuring the Development Plan
  12. Appendix A - Delivery Preparation Checklist
  13. Appendix B - Using Media
    1. General Tips
    2. Flipcharts and Easels
    3. Overhead Transparencies
    4. Whiteboards
    5. PowerPoint Slides, Digital Presentations, or Photographic Slides
    6. Videos and DVDs
    7. Written Materials
    8. Props and Objects
  14. Appendix C - Using the Compact Disc
    1. Contents of the CD
    2. Computer Requirements
    3. Printing from the CD
    4. Adapting the PowerPoint Slides
    5. Showing the PowerPoint Presentations
  15. For Further Reading
  16. About the Authors
  17. Index