Praise for The Facebook Era
“Shih clearly articulates the opportunity for businesses on the social Web, breaking it down into simple, actionable steps for companies to reach and connect with customers and prospects from around the world.”
—Sheryl Sandberg, Chief Operating Officer, Facebook
“Looking to create a loyal ecosystem of customers, partners, and others online? Check out The Facebook Era, a timely compendium of tools, tips, and ideas to up your game—with authenticity.”
—Keith Ferrazzi, author, New York Times #1 bestsellers, Who’s Got Your Back and Never Eat Alone
“As Facebook grows to 500 million worldwide users and beyond, it’s becoming increasingly clear that the social graph is transforming how business gets done. Executives and practitioners ...
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