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Extraordinary Groups: How Ordinary Teams Achieve Amazing Results by Kathleen D. Ryan, Geoffrey M. Bellman

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Chapter 8. EMBRACING GROUP DIFFERENCES

Ah, differences! The spice that makes life and relationships interesting, surprising, and compelling. And the source of irritations that can cause disruption, turmoil, and pain. When it comes to groups, both of these statements are true. Experience in most groups teaches hesitancy about encouraging diverse opinions. Extraordinary groups offer a different lesson. There, members are more likely to lean into their differences. In this chapter, we encourage you to do exactly that—lean in to explore and learn from the wide array of viewpoints and experiences present in your group. We ask you to think more deeply about the tension differences create and the way this tension can become the source of creativity and ...

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