Web Heuristics
These heuristics apply specifically to web-based applications.
- Back, Forward, History
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Users can navigate through a web application by interacting with the web application or by using the history features in the browser, including the back and forward buttons as well as the history. Rich web applications don’t always handle this well. Watch for the following:
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Warnings about POST data being re-sent to the server
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Duplicate transactions
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404 errors
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Pages displaying with only partial data
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Errors, including broken images and broken links
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- Bookmark It
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Users bookmark all kinds of pages, including pages that might not be designed to be bookmarked. In particular, try bookmarking pages that appear in the middle of a sequence, such as ...
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