Capturing Useful Nuggets of Wisdom

It is inevitable that in exploring you will learn something that isn’t strictly information about the behavior of the system. All too often such information ends up buried in a notebook and not shared.

On one project, I used a command-line SQL interpreter to query the database behind the scenes to get access to the system’s data that wasn’t displayed through the user interface. I had to ask the developers a lot of questions to figure out how to get at the database, and even then it took me a couple of hours of trial and error to figure out how to get the information I most needed out of it. However I chalked up my stumbles to the fact that I was new on the project. I figured that everyone else on the project ...

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