Interviewing Stakeholders to Gather Questions
Once you are sufficiently fluent in your understanding of how your target system works, you’re ready to interview stakeholders to understand what questions they have about the system. You are in a position to start answering their questions, and their questions will help you explore more effectively.
Here’s a list of possible stakeholders:
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The person or people who charged you with exploring the target system
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Technical support people who have to respond to user or customer issues
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Programmers who have to maintain the system
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Business users who rely on the system
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Product managers or analysts who have to draft new requirements for changes to the system
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Anyone else who has a stake in how ...
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