Factors That Influence Alpha and Its Use
Although alpha is generally the preferred method of estimating
reliability (particularly in the social sciences), it is a fairly
basic method that can be easily influenced. It is not robust with
respect to many potential characteristics of a sample or instrument.
It is important to be aware of these characteristics so that appropriate
steps can be taken to reduce their effect and improve our estimates
of reliability. Each characteristic is described below.
High average
inter-item correlation. All other things being equal, alpha is higher when the average correlation between items is higher. But even Cronbach specifically pointed out that when inter-item correlations are low, alpha can be high with enough ...
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