CHAPTER 6: THE CERTIFICATION OF MANAGEMENT SYSTEMS

This chapter describes the background to the development of so-called “third-party certification of management systems,” or what’s more commonly known as “ISO certification.” This term is, in fact, somewhat misleading since the ISO organization doesn’t involve itself in any aspect of the certification process.

Although not required to be successful in implementing an ISO9001-based quality management system, an independent certification of compliance is a common option for many organizations. Often, major purchasing organizations in the aerospace, automotive, defense, and medical device industries require their direct suppliers to obtain an independent certification to ISO9001 as a minimum, before ...

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