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Exploding the Myths Surrounding ISO9000 - A Practical Implementation Guide by Andrew W. Nichols

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CHAPTER 2: ISO9001 AND ITS MYTHS

In this chapter, we’ll take a look at the various sections and requirements of ISO9001, in depth, including some of the more common myths associated with each requirement encountered. It is recommended that a copy of the ISO9000 standards are obtained since the full requirements are not contained in these texts.

In addition, practical guidance is given – often through concrete or everyday examples – of what each requirement means, based on several years’ hands-on experience of designing, documenting, implementing, and auditing a few hundred management systems.

ISO9001 has an Introduction and four key sections:

  1. Scope
  2. Normative references
  3. Terms and definitions
  4. Quality management system

Rarely are all the requirements ...

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