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Expertise and Technology by P. Carlo Cacciabue, Erik Hollnagel, Pietro C. Cacciabue, Jean-Michel Hoc

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17

Expertise and Technology: “I Have a Feeling We Are Not in Kansas Anymore”

Erik HOLLNAGEL

Human Reliability Associates

Jean-Michel HOC

CNRS - University of Valenciennes

Pietro Carlo CACCIABUE

CEC Joint Research Centre, Ispra, Italy

It is a difficult and even daunting task to summarize this book. In it are fifteen chapters — sixteen if you include the introduction — which cover a wide range of topics and viewpoints. Each chapter has presented a perspective on expertise and technology, and although many of the chapters support and complement each other, none of them are redundant. We have tried to put them together in three main groups, but the fact remains that the book in a sense presents fifteen dimensions of expertise and technology. As if ...

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