Chapter    13

The Way Ahead

This book has covered a lot of ground for the business or power professional or any individual who seeks out a low-cost worldwide communications service. Skype has extended the technology originally known as VoIP (Voice over Internet Protocol) to evolve into an IP-based communications tool that not only provides “free voice calling,” but also makes it possible for people to build relationships, share experiences, host multi-party conversations (including voice and video) and, most importantly, build a business where geography is no longer a barrier to hiring employees, working with suppliers or, most critically, establishing a worldwide customer base.

After 11 years, Skype has matured in many ways. While it went from ...

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