Chapter    12

Skype on Office 365, Outlook.com and Lync

When Microsoft acquired Skype they were not only looking at improving the Skype user experience on PCs and mobile devices but also realized there were opportunities to enable Skype-enriched communications within other Microsoft platforms such as Office Online, incorporating Outlook.com (formerly Hotmail), Office, and Lync. At the same time Microsoft was rebuilding Skype’s back end infrastructure to facilitate the completion of these integrations.

Shortly after the Microsoft acquisition of Skype, Microsoft migrated Hotmail to Outlook.com, a more fully featured web-based communications service, incorporating email, Skype, and some social networking. The embedding of Skype access has evolved ...

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