Chapter    3

Enriching Conversations with Skype

Having established a Skype account, built a Contact directory and made an Internet connection, it’s time to take a look at how Skype can enrich conversations using its unique mix of features that support archiving, sharing, and collaboration—whether on a PC or a mobile device.

Enhancing and Moving Beyond the Voice Conversation

In the past, making a voice call over a telephone was simple. With legacy telephone calls you would simply dial a number and hope someone, whose status was unknown, would answer—if not, maybe it would go to voice mail. At the other end the phone would ring; the recipient, if present at the phone, could decide whether to answer or, if provisioned, let it go to voice mail. ...

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