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Scaffolding Reflection: What, So What, Now What?

Claudia Hill

Korn/Ferry International

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EVERY EXPERIENCE IS a transaction that takes place between an individual and his or her environment. Dewey (1938) notes that learning from experience means that you make backward and forward connections between action and consequence. Kolb (1976) adds that learning occurs when knowledge is created through the transformation of experience. However, experience alone provides no guarantee of learning. Most educators agree that the transformation of experience comes about through an active and recursive process of reflection.

“What? So What? Now What?” Model ...

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