Exchange & Outlook®: Constructing Collaborative Solutions

Indexing Your Knowledge—Using Site Server

As the information contained within your knowledge management solution grows, the problem of referencing this information grows. Of course, if you store all of your information within Microsoft Outlook, you can use the product's Advanced Find capabilities to search for messages based on various aspects of the message, including subject content, size of the message, the dates the message was sent, and the content of custom fields. However, this method typically does not lend itself to large knowledge management solutions, where information is distributed not only across many different Exchange public folders, but across different mediums, such as SQL Server database and Office documents stored on corporate ...