Exchange & Outlook®: Constructing Collaborative Solutions

Using Distribution Lists for Knowledge Management

I described how you can use team folders and the Team Folder Wizard to build public folders that act as knowledge repositories. You can make the process of using these repositories of knowledge even easier by using distribution lists. You're probably asking yourself, "What do distribution lists have to do with knowledge management?" To answer that question, take a moment to review what distribution lists provide to your work environment. At their base form, they are used to represent a virtual end point of information. This virtual end point can be comprised of many other recipients, folders, and distribution lists, something that the sender of the message does not need to concern himself with. ...