Chapter 3. Overview of Collaborative Tools and Techniques

In the previous chapter, we discussed the different types of collaborative solutions you can create in the work place. Additionally, I boldly stated that the design of an effective collaborative solution must always begin with the business process in a top down approach. Before we discuss how you can design and build advanced collaborative solutions, we must first define the tools and the platforms you can utilize for your construction. In this chapter, I will describe the technological foundations of advanced collaborative solutions that will help lay the canvas for the big picture.

Note

Some readers might find this chapter very "light" because the topics focus on the overall functionality ...

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