Exchange & Outlook®: Constructing Collaborative Solutions

Real-Time Solutions

Here is where the real fun begins. Real-time solutions are those that allow users to share information with one another instantly, or as instantly as bandwidth allows. The biggest problem with workflow and email solutions is that they require users to be responsible enough to check their email on a very regular basis. In fact, not only do the users need to check their email, but they also have to respond to that email; and as you know, depending on the number of emails that you receive each day, instant responses are rare. Real-time solutions require instant interaction in real time. They allow interaction between one or more people without delay, similar to conversing over the phone or interacting in a face-to-face discussion. ...