Line-of-Business Applications Integration

Line-of-business (LOB) applications may include sales force automation, customer relationship management (CRM), or a variety of other applications. If these applications are currently in use in the organization, they may require integration with the e-mail system.

Exchange Web Services is an application programming interface that can be used by Simple Object Access Protocol (SOAP)-based applications to access Exchange data store items such as inboxes, calendars, and tasks.

Importance Rating. How important is the ability to integrate custom LOB applications into the messaging system? Record the importance of this functionality in the table below.

Solutions Rating. The list below compares the specific functionalities ...

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