How to Use this Document

For the best results, technical decision makers should perform the following actions for each step:

  1. Read the introduction to the step for a list of the topics covered within the section.

  2. For each topic in the step, read the description of the topic and its function in the business.

  3. In the "Importance Rating" section, determine how important the topic is to the organization by answering the provided question and recording the importance rating score for the topic in the table provided at the end of the section. (See Table 1 below for a sample.)

The importance rating options are 1–5:

1 = not important

2 = somewhat important

3 = important

4 = very important

5 = extremely important (must have)

  1. In the "Solutions Rating" section, ...

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