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Exchange Online—Evaluating Software-plus-Services

Book Description

Exchange Online - Evaluating Software-plus-Services is new type of guide designed to help you make decisions about what's best for your organization from both a business and a technology point of view. The guide provides a clear comparison of e-mail technologies across on-premises, standard hosting, and dedicated hosting scenarios. Use the Exchange Online: Evaluating Software-plus-Services guide as a framework for evaluating the technical feasibility of Microsoft Exchange Online. An overall scoring assessment is provided for each option, identifying key mail services and requirements for your organization. Understand the impact of adopting software-plus-services, weigh the importance of each topic to your organization, and learn which offering will serve you best.

Table of Contents

  1. Copyright
  2. The Planning and Design Series Approach
    1. Infrastructure Architecture and Business Architecture
    2. Feedback
  3. Introduction to the Exchange Online—Evaluating Software-plus-Services Guide
    1. On-Premises Deployment
    2. Microsoft Exchange Online
    3. About Microsoft Online Services
    4. Who Should Use This Document
  4. Exchange Online—Evaluating Software-plus-Services Process
    1. Decision Flow
    2. Steps
    3. How to Use this Document
    4. Applicable Scenarios
    5. Out of Scope
  5. Step 1: Client Experience
    1. Office Outlook Web Access
    2. Outlook Anywhere
    3. MAPI
    4. IMAP and POP
    5. Mobile Devices Using Exchange ActiveSync
    6. BlackBerry Devices
    7. Macintosh Clients
    8. Single Sign-On
    9. Unified Messaging
    10. Mailbox Sizes
    11. Step Summary
  6. Step 2: Impacts to Mail Flow
    1. SMTP Relay Services
    2. SMTP Smart Hosting
    3. Line-of-Business Applications Integration
    4. Message Hygiene
    5. Connectors to Other Systems
    6. Transport Rules
    7. Public Folders
    8. Step Summary
  7. Step 3: Data Management and Security Implications
    1. Network Security
    2. Network Connectivity
    3. Data Isolation
    4. Auditing
    5. Archiving and Journaling
    6. Signing and Encrypting Messages
    7. Information Rights Management
    8. Step Summary
  8. Step 4: Ramifications on Business Operations
    1. Service Continuity
    2. Disaster Recovery Testing
    3. Service Level Agreements
    4. Adoption Rate for New Releases
    5. Scheduled Maintenance
    6. Step Summary
  9. Step 5: Provisioning and Planning Concerns
    1. Active Directory Integration
    2. Capacity and Performance Planning
    3. Step Summary
  10. Step 6: Evaluate Results
    1. Weighted Scoring
    2. Analyze the Results
    3. Next Steps
  11. Conclusion
    1. Feedback
    2. Additional Reading
  12. Tally Sheet
    1. Step 1: Client Experience
    2. Step 2: Impacts to Mail Flow
    3. Step 3: Data Management and Security Implications
    4. Step 4: Ramifications on Business Operations
    5. Step 5: Provisioning and Planning Concerns
    6. Step 6: Evaluate Results