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EXAM CRAM™ 2 Windows XP Professional

Book Description

The MCSE 70-270 Exam Cram 2: Windows XP Professional, Second Edition is an efficient, effective and concise guide that gives you exactly what you need to know to pass one of the most popular exams in the MCSE program. Organized according to the exam objectives, you will be able to quickly and easily assess your understanding of the key exam topics. You will find test-taking strategies and timesaving tips that will help you score better on the test, and the popular Cram Sheet tearcard is include for last-minute review on exam day. Also included are over 200 practice questions with detailed answers and an innovative test-engine on CD from MeasureUp. With all of these great features and proven study methods, MCSE 70-270 Exam Cram 2: Windows XP Professional, Second Edition is your smartest way to get certified.

Table of Contents

  1. Copyright
    1. Dedication
  2. A Note from Series Editor Ed Tittel
  3. About the Authors
  4. Acknowledgments
  5. We Want to Hear from You!
  6. Introduction
    1. Taking a Certification Exam
    2. How to Prepare for an Exam
    3. About This Book
    4. How to Use This Book
  7. The 70-270 Cram Sheet
    1. INSTALLATION AND DEPLOYMENT
    2. CONFIGURING AND MANAGING RESOURCES
    3. SECURITY ACCOUNTS AND POLICIES
    4. MANAGING USER AND DESKTOP SETTINGS
    5. HARDWARE AND DEVICE DRIVERS
    6. DISK DRIVES, VOLUMES, AND FILE SYSTEMS
    7. NETWORK PROTOCOLS AND SERVICES
    8. TROUBLESHOOTING, MONITORING, AND SYSTEM RECOVERY
    9. DIAL-UP AND RAS
  8. 1. Installing and Deploying Windows XP Professional
    1. Hardware Requirements
      1. Setup Disks
    2. Upgrading to Windows XP Professional
      1. Preupgrade Checklist
      2. File System Considerations
      3. Windows XP Uninstall Feature for Windows 98 and Windows ME Upgrades
    3. Installation Options for Windows XP Professional
      1. Installation Methods
        1. CD-ROM Installation
        2. Installing Over a Network
        3. Automating the Installation of Windows XP Professional
          1. Creating Unattended Answer Files and Uniqueness Database Files by Using Setup Manager
        4. Piecing Together an Unattended Network Install
        5. Creating and Deploying a Windows XP Image Using the System Preparation Tool
        6. Deploying Windows XP Professional by Using Remote Installation Services (RIS)
          1. Configuring Network Services and Hard Drive Space Requirements
          2. Installing and Configuring the RIS Service
          3. Creating Additional Images
          4. Configuring Clients
          5. Downloading an Image
    4. Joining a Workgroup
    5. Joining a Domain
    6. Using the USMT to Migrate User Settings and Files
      1. Files and Settings Transfer (FAST) Wizard
      2. USMT from the Command Line
        1. Phase I: Prepare the Server
        2. Phase II: Scan the Source Computer
        3. Phase III: Load the Target Computer
    7. Deploying Service Packs (SPs) Using Group Policy and Slipstreaming
      1. Group Policy Deployments of SPs
      2. Using Software Update Services (SUS)
      3. Slipstreaming SPs
      4. Unattended SP2 Installs from the Command Line
      5. Applying SPs Manually
      6. Removing SPs
      7. Installing Hotfixes
    8. Automatic Updates
    9. Dynamic Update
      1. Creating a Network Share for Dynamic Update
    10. Product Activation
    11. Troubleshooting Failed Installations
    12. Exam Prep Questions
      1. Answers to Exam Prep Questions
    13. Need to Know More?
      1. Bibliography
  9. 2. Establishing, Configuring, and Managing Resources
    1. Managing Access to Shared Folders
      1. Creating Shared Folders from My Computer or Windows Explorer
      2. Creating Shared Folders from the Shared Folders MMC Snap-in
      3. Using Automatically Generated Hidden Shares
      4. Connecting to Shared Resources on a Windows Network
        1. Connecting to Network Resources with the My Network Places Window
        2. For Command-Line Junkies: The Net Share and Net Use Commands
      5. Controlling Access to Shared Folders
        1. Shared Folder Properties: Configuring Offline Files
        2. Shared Folder Permissions
    2. Monitoring, Managing, and Troubleshooting Access to Files and Folders
      1. NTFS Security: Users and Groups
        1. Special Built-in Security Principals
      2. NTFS Security: Basic and Advanced Permissions
        1. Basic NTFS Permissions
        2. Advanced NTFS Permissions
        3. Default NTFS Security Permissions
        4. NTFS Permission Conflicts
        5. NTFS Permissions Versus Share Permissions
        6. Users and Groups: Local Accounts Versus Domain Accounts
        7. Windows XP User Permissions Versus User Rights
      3. Controlling Access to Files and Folders by Using Permissions
        1. Denying Access to a Resource
      4. Optimizing Access to Files and Folders
        1. NTFS Permissions: Moving and Copying Files and Folders
        2. Viewing Effective Permissions
        3. Taking Ownership of Files and Folders
      5. Controlling Write Access to USB Storage Devices Under SP2
        1. Making USB Storage Drives Read-Only
        2. How Upgrading to Windows XP Affects File-Sharing Behavior
      6. Auditing System and Network Events
    3. Managing and Troubleshooting Web Server Resources
      1. IIS Console: Administering the Default Web and FTP Sites
        1. Administering the Default Website
        2. Administering the Default FTP Site
      2. Web Folders and the WebDAV Protocol
        1. Service Pack 2 Locks Down WebDAV
      3. Troubleshooting Internet Information Services
        1. Internet Website
        2. Intranet Website
    4. Managing Local and Network Print Devices
      1. Connecting to Local and Network Printers
        1. Connecting to Network Printers via the Command Line
      2. Managing Printers and Print Jobs
      3. Configuring Print Server and Printer Properties
        1. The General Tab
        2. The Sharing Tab
        3. The Ports Tab
        4. The Advanced Tab
        5. The Security Tab
        6. The Device Settings Tab
      4. Using the Internet Printing Protocol (IPP)
    5. Exam Prep Questions
      1. Answers to Exam Prep Questions
    6. Need to Know More?
      1. Bibliography
  10. 3. Setting Up, Managing, and Troubleshooting Security Accounts and Policies
    1. Built-in User and Group Accounts
      1. Creating Local User and Group Accounts
      2. Configuring Account Properties
        1. Managing Local Group Membership
      3. Renaming Accounts
      4. Disabling or Enabling User Accounts
      5. Deleting Accounts
      6. Using the User Accounts Tool
      7. Passwords
        1. Forgotten Passwords
      8. Fast User Switching
      9. Authentication
        1. The Security Dialog Box
    2. Managing Domain User Accounts
      1. Creating Domain User Accounts
      2. Creating Template User Accounts
      3. Disabling and Deleting User Accounts
    3. Understanding and Implementing Group Policy
      1. Local Group Policy
        1. Managing Local Group Policies
      2. Group Policy Objects (GPO)
        1. Application of Group Policy Objects
      3. User Rights Assignment
      4. Security Options
      5. Account Policies
      6. Audit Policies
      7. SP2 GPO Changes
    4. Resultant Set of Policy (RSoP)
      1. Group Policy Result
      2. Group Policy Update
      3. RSoP Snap-in
    5. Security Configuration and Analysis
      1. Security Templates
    6. Software Restriction Policies
      1. Two Types of Software Restriction Policies
      2. Software Identification Rules
      3. Integration with Microsoft Passport via the Internet
    7. Data Execution Prevention
    8. Windows Security Center
    9. Exam Prep Questions
      1. Answers to Exam Prep Questions
    10. Need to Know More?
      1. Bibliography
  11. 4. Implementing and Managing User and Desktop Settings
    1. Configuring and Managing User Profiles
      1. User Profiles
        1. Local Profiles
        2. Logon Scripts, Home Folders
      2. Roaming User Profiles
      3. Managing User Profiles Behavior Through Group Policy
      4. Fast User Switching
    2. Using Offline Files
      1. Setting Up Offline Files and Folders
        1. Configuring Share Points on a Windows 2000 Server or on a Windows Server 2003 Server
        2. Configuring Shared Network Folders for Offline Use
      2. Making Files and Folders Available Offline
      3. Synchronizing Offline Files and Folders
        1. Synchronization Details
      4. Accessing Offline Files and Folders
      5. Managing Offline Files and Folders
    3. Configuring and Troubleshooting Desktop Settings
      1. Keyboard Applet
      2. Display Applet
      3. Mouse Applet
      4. Sounds and Audio Devices Applet
      5. Scanners and Cameras Applet
      6. Speech Applet
      7. Taskbar and Start Menu Applet
        1. Other Taskbar Options
      8. Wireless Network Setup Wizard
    4. Troubleshooting and System Settings
      1. The MSCONFIG.EXE Utility
      2. Application Program Compatibility Support
        1. Configuring Application Compatibility Settings
    5. Windows Installer Service
      1. Installing Packages
      2. Publishing MSI Packages
        1. Using Group Policy to Publish or Assign Windows Installer Packages
        2. Publishing Applications
        3. Assigning Applications
        4. Repairing Applications
    6. Multiple-Language Support and Regional Options
      1. Windows XP Multilingual User Interface Pack
      2. Language Options
      3. Regional Options: Locales
        1. Configuring Regional Options
        2. Configuring Text Services and Input Languages
        3. Configuring Advanced Language Settings
    7. File Settings and Transfer Wizard
      1. Transferring Settings from One Computer to Another
    8. Accessibility Options
      1. Accessibility Options Applet
        1. Keyboard Tab
        2. Sound Tab
        3. Display Tab
        4. Mouse Tab
        5. General Tab
      2. Accessibility Wizard
      3. Additional Accessibility Features
        1. Utility Manager
    9. Advanced Video Display Options
      1. ClearType Display Support
      2. Dualview Multiple Display Support
    10. Fax Features
      1. The Fax Console: Managing Faxes, Settings, and Options
    11. Scheduled Tasks
      1. Creating a Task
        1. Troubleshooting Tasks
    12. Exam Prep Questions
      1. Answers to Exam Prep Questions
    13. Need to Know More?
      1. Bibliography
  12. 5. Installing, Configuring, and Troubleshooting Hardware Devices and Drivers
    1. Implementing, Managing, and Troubleshooting Hardware
      1. Universal Plug and Play—Extending the PnP Standard
      2. Installing, Configuring, and Managing Hardware
        1. Installing PnP Devices
        2. Installing Non-PnP Devices
        3. Tips on Installing Devices
        4. Troubleshooting Installed Hardware Devices
      3. Device Driver Updates
        1. Automatic Device Drivers Updates
        2. Manually Updating Drivers
        3. Automatically Searching for Drivers via Windows Update
      4. Updating Your System Files Manually from the Windows Update Website
      5. The Driver Rollback Feature
      6. Managing and Troubleshooting Device Conflicts
      7. Managing and Troubleshooting Driver Signing
        1. Using the Signature Verification Tool
        2. Configuring Driver-Signing Options from the GUI
        3. Controlling the Use of Signed and Unsigned Drivers Using Group Policy
      8. Using Cameras and Scanning Devices
        1. Installing Scanners or Digital Cameras
        2. Testing Scanners or Digital Cameras
      9. Using Modems for Dial-up Connections
        1. Installing Modems
        2. Leveraging Multilink Support
        3. Configuring Multilink
        4. Multilink Tips
        5. Troubleshooting Modems
      10. Configuring and Managing CD and DVD Media Devices
        1. The Universal Disk Format (UDF)
      11. Installing, Configuring, and Troubleshooting USB Devices
        1. Overview: USB Controllers, USB Hubs, and Daisy-Chaining USB Devices
        2. Viewing Power Allocations for USB Hubs
        3. Troubleshooting USB Devices
      12. Using Network Adapters
      13. Using Infrared Data Association (IrDA) Devices
        1. Enabling or Disabling Receiving Files via IrDA Connections
      14. Wireless Networking Support
      15. Installing, Configuring, and Supporting Video Display Adapters
      16. Configuring Multiple-Monitor Support
        1. Arranging Multiple Monitors
        2. Changing the Primary Monitor
        3. Moving Items Between Monitors or Viewing the Same Desktop on Multiple Monitors
        4. Troubleshooting Multiple Displays
      17. Removable Storage Support
      18. Managing Tape Devices
      19. Upgrading a System from One to Two Processors
      20. Mobile Computing
      21. Managing Hardware Profiles
      22. Power Management Support
        1. APM
        2. ACPI
        3. Power Options Overview
        4. Managing Battery Power on a Mobile Computer
        5. Managing Power When Installing a Plug and Play Device
      23. Managing Card Services
        1. Working with Smart Cards
    2. Exam Prep Questions
      1. Answers to Exam Prep Questions
    3. Need to Know More?
      1. Bibliography
  13. 6. Implementing, Managing, and Troubleshooting Disk Storage
    1. Disk Storage Management
      1. Basic Disks
      2. Dynamic Disks
      3. Comparing Basic Disks to Dynamic Disks
      4. Upgrading Disks
        1. Upgrading Basic Disks to Dynamic Disks
        2. Converting Dynamic Disks to Basic Disks
      5. Moving Disks to Another Computer
        1. Guidelines for Relocating Disks
      6. Reactivating a Missing or Offline Disk
    2. Basic Partitions
      1. Partitions and Logical Drives on Basic Disks
        1. Creating or Deleting a Partition or Logical Drive
    3. Dynamic Volumes
      1. Simple Volumes
      2. Spanned Volumes
        1. Extending a Simple or Spanned Volume
      3. Striped Volumes
      4. Mirrored Volumes and RAID-5 Volumes
      5. Limitations of Dynamic Disks and Dynamic Volumes
        1. When You Are Installing Windows XP
        2. When You Are Extending a Volume
        3. When You Are Upgrading from Windows NT 4 with Volume Sets on a Basic Disk
        4. When You Are Upgrading from Windows 2000 Professional with Volume Sets on a Basic Disk
    4. Troubleshooting Disks and Volumes
      1. Diagnosing Problems
      2. Monitoring Disk Performance
      3. Detecting and Repairing Disk Errors
      4. The Disk Defragmenter Tool
      5. Understanding Why Files Are Not Moved to the Beginning of NTFS Partitions and Volumes
      6. Using the Disk Cleanup Wizard
    5. File Systems Supported in Windows XP
      1. FAT and FAT32
      2. The Windows XP NTFS File System
      3. Converting from One File System to Another
        1. Converting a FAT or FAT32 Partition to an NTFS Partition
        2. Reapplying Default NTFS Permissions
    6. Assigning, Changing, or Removing Drive Letters
    7. Mounted Drives
      1. Creating a Mounted Drive
    8. Support for FAT32 on DVD-RAM Disks
    9. Disk Quotas
    10. Data Compression
      1. Moving and Copying Compressed Files and Folders
        1. NTFS Compression Guidelines
    11. Data Encryption
      1. Keeping Data Private with the Encrypting File System (EFS)
        1. Encrypting Folders and Files
        2. Issues to Remember About Using EFS
        3. Accessing Encrypted Files and Data Recovery Agents (DRAs)
        4. Moving and Copying Encrypted Files
        5. Sharing Access to Encrypted Files with Other Users
    12. Data Protection from Removable USB Storage Media
      1. Making USB Storage Drives Read-only
    13. Exam Prep Questions
      1. Answers to Exam Prep Questions
    14. Need to Know More?
      1. Bibliography
  14. 7. Implementing, Managing, and Troubleshooting Network Protocols and Services
    1. Configuring and Troubleshooting TCP/IP
      1. Deciphering the TCP/IP Protocol Suite for Windows XP
      2. Understanding TCP/IP Computer Addresses
      3. Understanding Classful IP Addressing
      4. Understanding Variable-Length Subnet Masks
      5. Understanding Classless Interdomain Routing
      6. Configuring TCP/IP
      7. Troubleshooting TCP/IP
        1. Troubleshooting TCP/IP Configuration and Connectivity
        2. Using APIPA
    2. Working with TCP/IP Profiles
    3. Connecting to Novell NetWare Networks and Unix-Based Computer Systems
      1. Novell NetWare Connectivity
      2. Unix Connectivity
    4. Network Bridging
    5. Windows Messenger
    6. Remote Desktop
      1. Configuring Remote Desktop
      2. Connecting with Remote Desktop
      3. Remote Desktop Web Connection
    7. Understanding Remote Assistance
    8. Exam Prep Questions
      1. Answers to Exam Prep Questions
    9. Need to Know More?
      1. Bibliography
  15. 8. System Monitoring, Performance Optimization, and Recovery Features
    1. Backing Up and Restoring Data
      1. Using Windows Backup
      2. Required Permissions for Backing Up Files
      3. Backup Types
        1. Backup Strategies
      4. Configuring File and Folder Backup Jobs
      5. Backing Up the System State
        1. Configuring the System State Backup
      6. Scheduling Backup Jobs
        1. Scheduling a Backup with the Backup Wizard
        2. Configuring a Job Using the Scheduled Jobs Tab
      7. Volume Shadow Copy Technology
      8. Restoring Files and Folders
    2. Troubleshooting and Repairing Windows XP Professional Systems
      1. Safe Mode and Other Advanced Startup Options
        1. Safe Mode
        2. Safe Mode with Networking
        3. Safe Mode with Command Prompt
        4. Enable Boot Logging
        5. Enable VGA Mode
        6. Last Known Good Configuration
        7. Directory Services Restore Mode
        8. Debugging Mode
        9. Start Windows Normally
        10. Reboot
        11. Return to the OS Choices Menu
      2. System Recovery Settings
        1. Available Recovery Actions
        2. Setting Up Recovery Actions to Occur When a Service Fails
      3. The Recovery Console
        1. Running the Recovery Console on a System That Will Not Start
        2. Launching the Recovery Console
        3. Recovery Console Commands
      4. System Restore
        1. Restore Points
        2. The System Restore Wizard
      5. Automated System Recovery
        1. Creating an ASR Backup
        2. Performing an ASR Restore
    3. Performance Optimizing and Troubleshooting
      1. System Monitor
        1. Configuring System Monitor
      2. Performance Logs and Alerts
        1. Configuring Alerts
        2. Configuring Logs
      3. Managing Performance
        1. Creating a Baseline
        2. Managing Memory Performance
        3. Managing the Paging File
        4. Managing Disk Performance
        5. Managing Network Performance
        6. Managing Processor Performance
      4. Task Manager
        1. Managing Application Performance
      5. Monitoring Event Logs
      6. Proactively Managing Security Threats
    4. Exam Prep Questions
      1. Answers to Exam Prep Questions
    5. Need to Know More?
      1. Bibliography
  16. 9. Installing, Administering, and Troubleshooting Remote Access Services
    1. Authentication Protocols
      1. Extensible Authentication Protocol (EAP)
      2. IP Security (IPSec)
      3. Layer 2 Tunneling Protocol (L2TP)
      4. Remote Authentication Dial-in User Service (RADIUS)
      5. Bandwidth Allocation Protocol (BAP)
    2. Encryption
    3. Connecting to Remote Access Servers
      1. Setting Up and Configuring VPN Connections
    4. Configuring Windows Firewall
      1. The Windows Security Center
      2. Configuring Windows Firewall Exceptions
      3. WF Logging
    5. Configuring and Troubleshooting ICS
      1. Configuring ICS
      2. Troubleshooting ICS
    6. Managing Enhanced Network Security Under SP2
      1. Understanding Restrictions to TCP/IP Raw Sockets
      2. Understanding TCP/IP Outbound Connection Limits
      3. Managing Changes to RPCs, DTC, COM, and DCOM
        1. Restricting the RPC Interface
        2. Managing Restricted DTC Network Transactions
        3. Administering Restricted COM and DCOM Settings
    7. Exam Prep Questions
      1. Answers to Exam Prep Questions
    8. Need to Know More?
      1. Bibliography
  17. 10. Practice Exam I
  18. 11. Answers to Practice Exam I
  19. 12. Practice Exam II
  20. 13. Answers To Practice Exam II
  21. A. CD Contents and Installation Instructions
    1. Multiple Test Modes
      1. Study Mode
      2. Certification Mode
      3. Custom Mode
      4. Adaptive Mode
      5. Missed Question Mode
      6. Non-Duplicate Mode
    2. Question Types
    3. Random Questions and Order of Answers
    4. Detailed Explanations of Correct and Incorrect Answers
    5. Attention to Exam Objectives
    6. Installing the CD
      1. Creating a Shortcut to the MeasureUp Practice Tests
    7. Technical Support
  22. Glossary