CHAPTER 4: THE ROLE OF STANDARDS ANDINDEPENDENT VALIDATION
The concept of an organisation’s capability being assured by some independent body is certainly not new. Since the days of the guilds of craftsmen, suppliers of products and services have sought to improve their standing with their customers by having the quality, reliability or value of what they do vouched for by a respected accreditation body.
The British Standards Institute was established in the early 1900s, and today there is a bewildering array of national, regional and international standards covering all manner of activities, products and systems and management arrangements.
The concept of management systems dates back to the late 1970s and, in a probable majority of cases, the ...
Get Everything you want to know about Business Continuity now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
