CHAPTER 14: HOW TO DO IT

Once again, many organisations have had a go at implementing some sort of business continuity plan, often in response to an enquiry from a customer, or as a tendering requirement, only to see the plan gather dust and gradually fade into obscurity. A not uncommon scenario is that the plan is developed rather in isolation from the ‘heart’ of the business and as few people as possible have any thing to do with it: a most unsatisfactory situation that leaves a ‘bad taste’ about business continuity.

Success in developing really effective BC arrangements starts with ‘hearts and minds’. If the people within the organisation are not truly behind it, it will always be more difficult and probably worse value for money. It may be ...

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