CHAPTER 1: THE OPERATIONAL RISKLANDSCAPE FOR BUSINESS AND OTHERORGANISATIONS

Most people in management and senior jobs have a good understanding of risks: what they are, how they are managed and even how to measure them. But there remains in many organisations a blurring of definition about types of risk and who is responsible for them, as well as all sorts of risk that haven’t even been identified.

Like not having insurance, this is usually only a problem if something actually goes wrong, and in the minds of most people that is really rather unlikely. The majority of people tend to be concerned about things that have gone wrong before–and not for others, but for themselves. That is human nature.

Typically, in commercial or ‘for profit’ organisations, ...

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