2
An Overview of Evaluation
What’s Inside This Chapter
This chapter walks you through the basic tenants of evaluation, why you should evaluate, and why some avoid the process. It finishes up with a case study on evaluating a training program. You’ll also learn about:
• a basic definition of evaluation
• benefits of evaluation
• why talent development professionals avoid doing evaluations
• how training evaluations go wrong
• roles and responsibilities for evaluation
• basics of the four levels of evaluation.
2
An Overview of Evaluation
What Is Evaluation?
When you think of evaluating something, what do you think of? Assessing something against ...
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