About the Author

As founder and principal of Performance Advantage Group, Donald V. McCain has dedicated the organization to helping companies gain a competitive advantage through the development of their human resources. With more than 28 years of corporate and consulting experience, McCain focuses on design and development of custom learning experiences in leadership, sales and marketing, and many other areas of professional development that result in improved business unit and individual performance.

McCain is a senior faculty member and dean of the Sandermoen School of Business, University of Fredericton, which is an accredited online university ...

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