Set All Levels of Objectives
To integrate evaluation into your project, start with the objective-setting phase. Set objectives in a logical cascade from the highest to the lowest level (figure 12-5).
Figure 12-5. The cascade of project objectives.
The formula is simple: To meet the level n objective, ask what objectives must first be met at level n-1. Here’s how you can go about it:
List your business (level 4) objectives.
List on-the-job performance changes necessary to accomplish these business objectives (level 3).
List items that workers must learn to make the necessary performance changes (level 2).
List the responses necessary for the learning ...
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