Your Turn

Unless training somehow improves job performance, it is of questionable value. Most organizations routinely measure job performance as part of their ongoing efforts to improve quality and productivity and as part of their employment appraisal efforts. Performance evaluations for training can draw on these existing measures and add ones tuned especially for e-learning.

How does your organization measure job performance now? Can any of the measurements listed on worksheet 5-1 be used to evaluate the effectiveness of training?

Worksheet 5-1. How do you measure performance now?
Technique for Measuring Job PerformanceUsed in Your Organization? (Yes/No)Suitable for Evaluating Training?(Yes/No)
Observing OTJ behavior  
Opinions of those who ...

Get Evaluating E-Learning now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.