Levels of Evaluation
Most evaluations take a layered approach using the basic model developed by Donald Kirkpatrick (1996). This model is remarkably resilient. Though it originated in 1959 when computers cost millions and weighed tons and when the word “network” applied to television and not computers, this simple four-level model provides an able framework for evaluating e-learning (figure 2-4).
Figure 2-4. Kirkpatrick’s classic four levels of evaluation.
Starting with level 1, each level of evaluation measures more far-reaching consequences of training. Level 1, or response, evaluation gauges learners’ immediate reaction to training. Did ...
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