About the Author

William Horton has been designing technology-based training since 1971 when, as an undergraduate, he designed a network-based course for the Massachusetts Institute of Technology’s Center for Advanced Engineering Study. William Horton created www.DesigningWBT.com, wrote e-learning courses on electronic media, designed a network-based knowledge-management system, and served as a member of ASTD’s commission on e-learning certification.

William Horton is an internationally sought-after speaker. He recently delivered the keynote addresses for the Human Resources Association National Congress in São Paulo, the Information Technology Training Association conference in Barcelona, and the Knowledge Management Seminarium in Stockholm. ...

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