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Preface

In this book my intention is to provide a clear framework for understanding the essential concepts of supply chain management. Then build on that understanding and show how to develop and deploy supply chains to achieve success in the fast-paced, global economy we all live in. Chapters 1, 2, and 3 provide an introduction to the basic principles and business activities that drive supply chain operations. Chapters 4, 5, and 6 discuss techniques, technologies, and metrics for use in managing a company's internal supply chain operations and coordinating them with those of its supply chain partners.

Chapter 7 is an exploration of the ways that new technologies and new operating procedures can be used to significantly impact and improve the way supply chains are monitored and managed. Specific examples for this kind of innovation are provided.

Chapters 8 and 9 provide a pragmatic approach based on personal experience for defining supply chain opportunities and designing and building systems to effectively respond to those opportunities. I present two business case studies and show how a company in those situations could develop supply chain capabilities to best support its strategic goals. I am glad to answer your questions and discuss the merits of other ideas in addition to the ones I have presented. I can be contacted at my website, www.MichaelHugos.com.

The last chapter, ...

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