5.9. Application-Specific Programs

The KM process typically is facilitated through groupware and other networked applications. However, hundreds of stand-alone, application-specific programs can be used in niche areas to save knowledge workers time and decrease errors. For example, there exist specialized, stand-alone applications designed to support the evaluation of employees, to balance a checkbook, to graph a process, or to privately brainstorm. The issues associated with using application-specific, stand-alone programs for Knowledge Management include having to learn multiple interfaces, duplication of data entry, and the associated errors.

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