Essentials of Business Processes and Information Systems

VP & Executive Publisher    Don Fowley

Executive Editor          Beth Lang Golub

Senior Production Editor          Nicole Repasky

Marketing Manager          Christopher Ruel

Designer          Jim O'Shea

Production Management Services          Pine Tree Composition, Inc.

Media Editor          Lauren Sapira

Cover Photo          AAGAMIA/Getty Images

This book was set in Times Roman by Laserwords Private Limited and printed and bound by Hamilton Printing. The cover was printed by Hamilton Printing.

This book is printed on acid-free paper.

Copyright © 2009 Simha R. Magal and Jeffrey Word. All rights reserved.

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