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Essentials of Business Processes and Information Systems

Book Description

This supplement text bridges the gap between the fundamentals of how businesses operate (processes) and the tools that business people use to accomplish their tasks (systems). The authors have developed this text for an introductory MIS or general business course to establish a fundamental understanding of business processes. Business students, regardless of their functional discipline, will be able to apply the real-world concepts discussed in this text immediately upon entering the workforce.

As more and more businesses adopt enterprise systems globally, it becomes increasingly important for business schools to offer a process-based curriculum to better reflect the realities of modern business. Given the integration of business operations and enterprise systems, Magal and Word have designed this text to reflect, in a practical and accessible format, how real-world business processes are managed and executed.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright
  4. Preface
    1. WileyPLUS–INFORMATION FOR PROFESSORS
    2. WileyPLUS–INFORMATION FOR STUDENTS
    3. FEEDBACK
  5. Acknowledgments
  6. Author Biographies
  7. Brief Contents
  8. Business Processes in Practice
  9. Contents
  10. Chapter 1: Organizations, Business Processes, and Information Systems
    1. 1.1 THE MODERN GLOBAL BUSINESS ENVIRONMENT
    2. 1.2 THE FUNCTIONAL ORGANIZATIONAL STRUCTURE
    3. 1.3 THE IMPORTANCE OF INFORMATION SYSTEMS
    4. 1.4 FLOWS IN BUSINESS PROCESSES
    5. 1.5 THE ROLES OF ENTERPRISE SYSTEMS IN ORGANIZATIONS
    6. 1.6 FINANCIAL IMPACT OF PROCESS STEPS
    7. CHAPTER SUMMARY
    8. LAYOUT OF THE BOOK
    9. KEY TERMS
    10. REVIEW QUESTIONS
    11. ASSIGNMENTS
  11. Chapter 2: Enterprise Systems
    1. 2.1 ENTERPRISE SYSTEMS
    2. 2.2 TYPES OF DATA IN ES
    3. 2.3 SUPER SKATEBOARD BUILDERS (SSB), INC.
    4. 2.4 SAP OVERVIEW
    5. 2.5 SAP SOFTWARE (SIMULATION)
    6. CHAPTER SUMMARY
    7. KEY TERMS
    8. REVIEW QUESTIONS
    9. ASSIGNMENTS
  12. Chapter 3: The Procurement Process
    1. 3.1 KEY CONCEPTS AND ASSUMPTIONS
    2. 3.2 A BASIC PROCUREMENT PROCESS
    3. 3.3 ROLE OF ENTERPRISE SYSTEMS IN THE PROCUREMENT PROCESS
    4. 3.4 EXERCISE USING SIMULATED SAP ERP
    5. CHAPTER SUMMARY
    6. KEY TERMS
    7. REVIEW QUESTIONS
    8. ASSIGNMENTS
  13. Chapter 4: The Fulfillment Process
    1. 4.1 KEY CONCEPTS AND ASSUMPTIONS
    2. 4.2 A BASIC FULFILLMENT PROCESS
    3. 4.3 ROLE OF ENTERPRISE SYSTEMS IN THE FULFILLMENT PROCESS
    4. 4.4 EXERCISE USING SIMULATED SAP ERP
    5. CHAPTER SUMMARY
    6. KEY TERMS
    7. REVIEW QUESTIONS
    8. ASSIGNMENTS
  14. Chapter 5: The Production Process
    1. 5.1 KEY CONCEPTS AND ASSUMPTIONS
    2. 5.2 ROLE OF ENTERPRISE SYSTEMS IN THE PRODUCTION PROCESS
    3. 5.3 EXERCISE USING SIMULATED SAP ® ERP
    4. CHAPTER SUMMARY
    5. KEY TERMS
    6. REVIEW QUESTIONS
    7. ASSIGNMENTS
  15. Chapter 6: Integrated Processes
    1. 6.1 INTEGRATED PROCESSES
    2. 6.2 INTEGRATED PROCESS EXECUTION
    3. 6.3 ADDITIONAL INTRACOMPANY PROCESSES
    4. 6.4 EXTENDED (INTERCOMPANY) PROCESSES
    5. 6.5 EXERCISE USING SIMULATED SAP ERP
    6. CHAPTER SUMMARY
    7. KEY TERMS
    8. REVIEW QUESTIONS
    9. ASSIGNMENTS
  16. Appendix
    1. Goods Receipt Document
    2. Material Withdrawal Slip
    3. Packing List
    4. Picking Document
    5. Planned Order
    6. Production Order
    7. Purchase Order
    8. Purchase Requisition
    9. Quotation
    10. Sales Order
    11. Vendor Invoice
  17. Index