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Essential SharePoint 2013, Second Edition by Chris Bortlik, Susan Hanley, Scott B. Jamison

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Chapter 8. Developing a Value Measurement Strategy

Measurement is critical to being able to determine the level of success of your solution. As a foundation, you should focus on both the objectives for measurement and the various perspectives for your metrics. Many organizations see measurement and calculating a return on investment (ROI) as a mechanism to justify a project. However, measurement should be more than that. It should provide a process to ensure that you get the most value out of each project and initiative. This is especially true of SharePoint projects, where an effective measurement process will provide the necessary feedback about where you are going along the road to successfully leveraging your investment. At every stage in ...

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