Chapter 7. Getting Social: Leveraging Community Features

SharePoint 2010 communities include a collection of features that allow people to work together in new ways. Calling these features “communities” is probably a good choice of terms even if you don’t immediately know what it means. A possible alternative, “social software,” has the potential to sound trivial or, even worse, out of place in a business environment. Approaching a business executive with a project to implement social software inside the organization could be a career-limiting move. While you’re thinking about improved collaboration and knowledge sharing, executives are thinking about time-wasting activities like Facebook and fantasy football. Are their fears real? Maybe, especially ...

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