Chapter 6. Making Enterprise Content Management Work: Documents and Records

Enterprise content management (ECM) is a widely recognized IT-industry term for software technology that enables organizations to create, capture, manage, secure, store, retain, destroy, publish, distribute, search, personalize, present, view, and print digital content related to organizational processes. Whew—that’s a mouthful. So what does this mean? In short, it means storing document content electronically and then making sure it is managed appropriately.

With the 2010 release, SharePoint finally becomes a true document management system. Prior to SharePoint 2010, many companies used SharePoint as a document collaboration environment, only to purchase a more expensive ...

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