Foreword

I first came to know Russell Palmer in 1999. He had been serving on the board of directors of GTE when the company merged with Bell Atlantic to form Verizon Communications, where he continued serving on the Verizon Board. From the beginning I was impressed with Russ’ ability to add valuable insights and guidance to our Board, our management, and to me personally. His contributions went much further than his broad knowledge of markets, financials matters, and corporate governance. Russ has developed a keen understanding of the role of leadership in building successful organizations.

In this book, Russ has distilled knowledge and wisdom about leadership that he acquired in his years as Managing Director of Touche Ross, Dean of the Wharton ...

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