Acknowledgments

I would like to thank the many people who took the time to speak with me for this book. Staff at the following companies were enormously helpful: Taher Bouzayen at Atlantic-ACM; John Catlin at Agilent Technologies; Pat Peldner at Aquila Broadband Services; Iain Michel at Ariba Inc.; Andrew Pigney and Jack Smith at AT&T Wireless; Rachel Lamont and Richard Lush at Avaya Communications; Peter Chadwick at Avici Systems, Inc.; Donald Blair at Cisco Systems, Inc.; Mike Villa at Dovetail Internet Technologies, LLC; Stephen Fetter at Ektron; Kevin Anderson and Ken Johnson at Everest Connections; Rich Mazurek and Charles Scarborough at Cox Business Services; Cindy McCaffrey at Google, Inc.; E. Glynn Walden at iBiquity Digital Corporation; ...

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