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Essential Guide to Telecommunications, The, Third Edition by Annabel Z. Dodd

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Local Service Providers

In addition to incumbent telephone companies, a variety of providers sell local services. These include interexchange carriers, resellers, utilities and agents. A new type of provider, building local exchange carriers, sell services to tenants in office parks and multi-tenant buildings.

AT&T

AT&T has been transformed from “Ma Bell,” the telecommunications giant with 330,000 employees in 1995 to a company with 160,000 employees, decreasing long distance revenues, strong cellular sales and massive debt in April 2001.

Background

After AT&T was divested of the local incumbent Bell Operating Companies (BOCs) in 1984, it retained units that sold voice and data communications and switching equipment. Their equipment divisions ...

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