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About the Author. Michael Havey, an architect in IBM’s Global Services division, has worked in the software industry for 10 years, specializing in enterprise integration and BPM. Michael has two degrees, both from the University of Toronto: a B.A. in mathematics and philosophy and a B.S. in computer science. Away from work, Michael enjoys spending time with his family and writing about software. Michael lives near Ottawa, Canada.
Our look is the result of reader comments, our own experimentation, and feedback from distribution channels. Distinctive covers complement our distinctive approach to technical topics, breathing personality and life into potentially dry subjects.
Mary Anne Weeks Mayo was the production editor and Nancy Kotary was the copyeditor for Essential Business Process Modeling. Colleen Gorman and Claire Cloutier provided quality control. Lucie Haskins wrote the index.
Michele Wetherbee is the creative director for the Theory in Practice book series. MendeDesign designed the cover and created the cover artwork of this book. Karen Montgomery produced the cover layout in Adobe InDesign CS using Akzidenz Grotesk and Orator fonts.
Marcia Friedman designed the interior layout. Melanie Wang designed the template; Phyllis McKee adapted the template. The book was converted by Keith Fahlgren to FrameMaker 5.5.6 with a format conversion tool created by Erik Ray, Jason McIntosh, Neil Walls, and Mike Sierra that uses Perl and XML technologies. The text font is Adobe’s Meridien; ...
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